I said, "I am trying to sign up, but your form requires a street address and your system sends me to canadapost.ca since it cannot verify my address. That's because we have Post Office Box numbers in this village, and Canada Post does not recognize our civic addresses. How can I sign up?"
I got a reply. "Unfortunately we do not accept PO Boxes as valid addresses for registration. This is for security reasons; we require civic addresses."
I tried again. "But YOUR system will not accept my civic address! I'm very disappointed."
I thought that must have worked as then she said, "Can you send me your civic address? I’ll see if it works on my end." I figured she was going to override the system at her end and get me signed up, so I sent her my civic address.
I just got another message from her. It says, "I’m not finding your street listed; I’m sure it exists, but Canada Post does not recognize it because mail is send via PO Box.
I apologize for the inconvenience. "
Duh. That's what I was complaining about in the first place. I thought I was dealing with a human being at the other end, but perhaps it's some sort of robot after all.
At this point I can't remember what it was I was trying to sign up for anyway, and now I probably don't want to be bothered.